Course Objectives

• Describe the scope and severity of the talent shortage
• Calculate the costs of attrition
• Identify attrition risks that currently exist within your own team
• Identify what motivates team members and how to build their commitment
• Use the STAR Model to identify specific retention practices to apply with your team members
• Conduct a discussion with team members to discover retention needs
• Intervene when you see early warning signals exhibited by team members
• Develop and implement a proactive retention action plan that will reduce unwanted turnover within your work team