Essential Skills
Improving Work Habits
Leadership Essentials Series
Work habits are non-performance-based issues, such as showing up late, not wearing proper clothing, or not following the break policy. Improving Work Habits helps team leaders develop the tools to have effective discussions with team members about poor work habits.
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Course Objectives
- Understand that unsatisfactory work habits must be dealt with quickly before requiring disciplinary action.
- Distinguish between a team member performance issue and a poor work habit.
- Describe the team member’s poor work habit objectively and factually to address the issue collaboratively and avoid personal attacks.
- Ensure the team member takes ownership of the poor work habit and takes responsibility for solving the issue.
- Respond with empathy to team member reactions and concerns to maintain team member self-esteem.
- Use the Improving Work Habits Skill Points to plan and conduct a meeting with your team member.