Essential Skills

Supporting Change

Leadership Essentials Series

Supporting Change helps managers recognize, understand and interpret change within their organization so that they can more successfully manage their team throughout the process.

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Course Objectives

  • Understand the phases of change and what to expect in each phase.
  • Identify the common reactions to change and strategies to best handle each type of reaction.
  • Involve team members in the change initiative by promoting their understanding and ownership of the change and its benefits.
  • Ensure that you have addressed team member concerns, questions and reactions to change.
  • Use the Supporting Change Skill Points to plan and conduct a meeting with your team member.
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