Essential Skills

Effective Discipline

Leadership Essentials Series

Effective Discipline provides managers with the tools necessary to dramatically reduce the problem behaviors of employees. This course covers when these kinds of conversations should occur, how to keep them fact-based, and how to keep the responsibility for solving the issue on the team member.

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Course Objectives

  • Take disciplinary action when a performance issue or work habit issue remains unresolved after previous discussions.
  • Follow a progressive disciplinary path that is consistent with your organization’s policies.
  • Document and communicate the performance problem specifically, objectively and factually.
  • Respond with empathy to team member reactions to maintain their self-esteem.
  • Ensure the team member takes ownership of the performance problem and takes responsibility for solving the problem.
  • Use the Effective Discipline Skill Points to plan and conduct a meeting with your team member.
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