A Management and Human Resource

Consulting Firm Committed to Measured Success®

Training Design, Development, Delivery & Evaluation

HRC helps our clients achieve the future they envision. Whether it’s learning the HR discipline, managing a diverse staff, improving your customer service, or getting the most from a senior team, we help our clients evolve into the organizations they wish to become. Our team of specialists not only hold industry-recognized certifications, but they are recognized leaders in the industry, providing guidance and training to hundreds of employees, supervisors, C-suite leaders, and HR professionals each year. Our training programs and products are delivered in live classroom settings, via web-based delivery platforms, or in blended formats to best meet the needs and desires of our clients.

Curriculum Design & Development

HRC trains approximately 1,000 employees a year! As an ISO 9001:2008 certified firm, our goal of all delivered training is to improve performance and enhance employee skills. Our leadership- and management-level trainings not only improve participants’ performance at work, but also increase our clients’ bottom lines. Every training module we offer is developed to meet the needs of our client, while incorporating their culture, vision, and philosophies into the training.

HRC employs a research-based curriculum design and development approach to the development of any training module we deliver. Our proprietary process of Measured Success© is built into every tailored design and training facilitation. This means that the outcomes are defined and then measured, providing our clients with results they can count on! The average learning index increase of HRC’s training participants exceeds 35% – this is achieved through extensive knowledge and experience in the field of curriculum design, development and delivery!

HRC offers classroom, online, or blended learning formats, custom-developed online training programs, as well as customized online campuses for managed employee development.


Examples of Custom Training offered by HRC:

Interviewing & Hiring Training
Building Your Candidate Pool & Keeping Them Informed
Hiring Guidelines and Techniques for Making Better Employee Selections
Interviewing Processes, Practices and Hazards
Linking Recruitment and Selection to Strategic Initiatives
New Hire Reporting Requirements
Pre‐Employment Testing
Performance & Development Training
Providing Performance Feedback
Improving Work Habits
Effective Discipline
Developing Performance Goals and Standards
Developing and Coaching Others
Coaching Job Skills
Coaching for Commitment
Compliance Training
Creating and Maintaining an Equal Employment Opportunity Work Environment
Criminal Law & HR: Where Your Responsibilities Begin & End
Employment Law Updates for Managers
Enforcement Activities Utilized by Federal and State Enforcement Agencies, Including the EEOC & OFCCP
Ethical Issues in Workplace Investigations
Laws Imposing the Duty to Provide Affirmative Action and the Consequences of Failing to Comply
Laws that Provide Protection to Specific Classes of People at the Federal, State and Local Level
Requirements Related to Affirmative Action
Unlawful Harassment
Management/Supervisor Training
Calculating Turnover Rates & Associated Costs
Communicating Up
Employee Engagement: The Manager’s Role
Essential Skills of Leadership/ ES of Communicating
Improving Your Emotional Intelligence
Leadership Skills Assessment
Leading Successful Projects
Managing Complaints
Motivating Team Members
New HR Practices for a New Era
Resolving Conflicts
Respect: What Does it Mean in Your Workplace?
Solving Workplace Problems
Succession Planning
Supporting Change

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Online Learning

To be successful in today’s workplace, everyone – from HR Executives, to Students – should be continually learning and honing their skills. Online learning makes continuing education affordable, accessible, and even fun!  Sign up today!!

Human Resources Report

Our very own Jonna Contacos-Sawyer was recently featured in the Human Resources Report TM. Read the article which explores the role technology will play in HR's future.

*Reproduced with permission from Human Resources Report, 32 HRR 453 (May 5, 2014). Copyright 2014 by The Bureau of National Affairs, Inc. (800-372-1033)



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160 Jari Drive, Suite 180

Johnstown, PA 15904

Fax: 814-266-0189

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